Frequently Asked Questions

Everything you need to know about DarkVPS anonymous hosting services

Do you accept Bitcoin and cryptocurrency payments?

Yes, we accept Bitcoin (BTC), USDT, Ethereum (ETH), Litecoin (LTC) and other major cryptocurrencies. All payments are processed instantly and your VPS is deployed immediately after payment confirmation.

Supported cryptocurrencies:

  • Bitcoin (BTC)
  • Tether (USDT)
  • Ethereum (ETH)
  • Litecoin (LTC)

How fast is VPS deployment?

Your VPS is deployed instantly after payment confirmation. Our automated system provisions your Windows Server 2022 or Linux VPS within 30 seconds of successful payment.

No waiting time, no manual intervention - fully automated deployment process.

Do you require KYC verification?

No, we do not require KYC (Know Your Customer) verification. We respect your privacy and only collect essential information needed for service delivery.

Our no-KYC policy means you can start using our services immediately without identity verification.

Where are your servers located?

Our servers are located in European Union data centers with excellent connectivity and strict privacy laws. We comply with GDPR regulations while maintaining minimal data retention.

Benefits of EU hosting:

  • Strong privacy protection laws
  • Excellent network connectivity
  • GDPR compliance
  • Low latency for European users

What operating systems do you support?

We support Windows Server 2022, Ubuntu 22.04 LTS, and Debian 12 Bookworm. All systems come with full administrator/root access and can be customized to your needs.

Available OS options:

  • Windows Server 2022 (with RDP access)
  • Ubuntu 22.04 LTS
  • Debian 12 Bookworm

Do you provide DDoS protection?

Yes, all our VPS plans include built-in DDoS protection to keep your services online even during attacks. Our network infrastructure is designed to handle and mitigate various types of attacks.

Can I upgrade my VPS plan later?

Yes, you can upgrade your VPS plan at any time. Contact our support team and we'll help you migrate to a higher plan with minimal downtime.

Upgrade options include more RAM, CPU cores, storage, and bandwidth.

What is your privacy policy?

We have a strict privacy policy with minimal data retention. We only collect essential information required for service delivery and never share customer data with third parties.

Our privacy features:

  • No-logs policy
  • Minimal data collection
  • Anonymous payments accepted
  • EU privacy law compliance

How can I access my VPS?

For Windows VPS, you'll receive RDP (Remote Desktop Protocol) credentials. For Linux VPS, you'll get SSH access details. All access information is provided immediately after deployment.

Access methods:

  • Windows: RDP with administrator rights
  • Linux: SSH with root access
  • Web-based console available

What support do you provide?

We provide 24/7 technical support via live chat and email. Our support team can help with server issues, configuration questions, and general technical assistance.

Support includes:

  • 24/7 live chat support
  • Email support
  • Technical assistance
  • Server monitoring

Can I use my VPS for any purpose?

You can use your VPS for most legitimate purposes including web hosting, development, file storage, and running applications. We prohibit illegal activities and spam.

Please review our Terms of Service for detailed usage guidelines.

Do you offer refunds?

Due to the instant deployment nature of our services and cryptocurrency payments, we do not offer refunds. However, we provide reliable service with 99.9% uptime guarantee.

We recommend testing our service with a smaller plan first if you're unsure about our compatibility with your needs.

Still have questions?

Our support team is available 24/7 to help you with any questions about our VPS hosting services.

Contact Support